Frequently Asked Questions

There's no such thing as a silly question! Unless you're wondering if we really walked on the moon (we did). Well, I personally didn't walk on the moon, but you get my drift.

What is EGX Rezzed?

EGX Rezzed is a video games event brought to you by the team behind EGX. Although it's a smaller event than its older brother, it still features many of the attractions you love about our events; playable pre-release games on both PC and console (with a strong focus on indie titles), developer sessions by well known game designers and the opportunity to chat with developers on the show floor.

When and where is EGX Rezzed?

EGX Rezzed 2019 will take place from Thursday 4th to Saturday 6th April at Tobacco Dock in London, from 10am-6pm daily. For more information on the getting to the venue head to the location page.

Are there any age restrictions for EGX Rezzed?

Visitors of all ages are welcome to attend, however, under 16s need to be accompanied by a parent or guardian.

EGX Rezzed will feature a number of 18+ rated games and developer sessions. Under 18s will not be permitted to play these games or attend these sessions even if they are accompanied by a parent.

Where's my ticket?

We operate an an e-ticket system. Once you've paid for your ticket you should receive an email containing your ticket almost immediately. If you haven't received an email please contact us. Please print out your ticket and bring it with you, it'll be exchanged at the registration desk for a wristband. Remember to check your junk mail folder! If you've lost your ticket please contact us and we'll be happy to re-send it.

I bought a ticket but now I can't attend. Can I have a refund?

Alas, we aren't able to offer refunds, however, tickets are transferable so feel free to give your ticket to a friend. If you'd like to change the day of your ticket please contact us and we should be able to swap it. Bear in mind that we won't be able to switch the day of a ticket to a day that has sold out.

Can I take food into the venue?

Unfortunately Tobacco Dock has some strict rules on bringing food into the venue. While it will be fine to bring in unbranded food (such as packed lunches), venue staff won't allow you to bring in meals brought from outside restaurants such as McDonald's etc. There will be a number of stalls from which to buy food at the event. Alternatively there are plenty of restaurants, pubs and cafes nearby. You are welcome to leave the event and return at any point using your wristband.

How do I claim my Super Pass exclusives?

You will be able to claim your Super Pass exclusive items at the official EGX Rezzed merch stand on the show floor. Your wristbands will give you access to a 15% discount at the merch stand, simply show this at the show and you will be able to obtain your discount. We will also be sending more information through to all Super Pass holders about how to redeem their additional exclusives at a later date.

What’s included with the BAFTA Games Awards tickets?

You will get access to EGX Rezzed 2019 on Thursday and entry to the BAFTA Games Awards on Thursday evening. BAFTA ticket holders will also receive a brochure, access to a paid bar and water at their seat during the ceremony.

Where are the BAFTA Games Awards held?

The ceremony will take place at Queen Elizabeth Hall, Southbank Centre, Belvedere Road, SE1 8XX.

How do I collect my BAFTA Games Awards ticket?

You must collect your BAFTA ticket, along with your EGX Rezzed Thursday Day ticket, at the EGX Rezzed registration desk at Tobacco Dock before 6pm on Thursday.

What time do the BAFTA Games Awards start?

A paid bar will open at 17:30. The ceremony will begin at 19:00 and end at 21:15.

Are there any age restrictions for the BAFTA Games Awards?

You must be at least 18 years of age to attend the awards, sorry to any youngsters out there.

Is there a dress code for the BAFTA Games Awards?

Yes, the dress code is smart.

Is there a cloakroom at BAFTA Games Awards?

There are no cloakrooms onsite at the awards.

Can I bring a bag to the BAFTA Games Awards?

Bags can be brought to the event, however, they must be no larger than an A4 piece of paper. Bag searches will also be in operation.

I already have a ticket to EGX Rezzed, can I upgrade to a BAFTA Games Awards ticket?

Yes, existing day ticket holders who wish to attend the BAFTA Games Awards can pay the difference in price and upgrade their tickets. Existing super pass holders are eligible for a £10 discount when purchasing an Awards ticket. Please contact us in order to upgrade your ticket.

I have a question regarding the BAFTA Games Awards not covered here. Who should I contact?

You can get in touch with BAFTA via email.

I just bought a ticket or wristband on eBay / Gumtree / some dude in a pub...

If you purchased your ticket directly from our website you won't have a problem, however, beware! Tickets bought via third parties aren't guaranteed to be valid! Every barcode is unique, if you arrive at our registration desk and the barcode has already been scanned you will be turned away. Never purchase a wristband, it's almost certainly a fake.

When will ______ be announced?

We're working hard to secure the best games for this year's EGX Rezzed. We'll list everything on the website as soon as we can but please bear in mind that we need the go ahead from our exhibitors before we're able to reveal the goodies. Follow us on Twitter and Facebook for the latest developments.

Is there a show floor map I can take a look at?

There's a mobile app available for both EGX and EGX Rezzed. Please bear in mind that although the app is available to download now, the guide itself will not be released until a week or two before the event. iOS users can download the app here. Android users should head here.

I'd like to exhibit. Who should I contact?

Whether you're a large games publisher or an indie dev, we'd be delighted to hear from you. Fill out the contact form and we'll get straight back to you with a price list and more information.

What is the Leftfield Collection?

Since its inception in 2008 as the Indie Arcade, the Leftfield Collection has provided a platform for indie developers to show games and game-like experiences to the EGX audience. Exhibiting as part of the collection is free of charge, however, places are limited making the selection process highly competitive.

I'm interested in exhibiting my game in the Leftfield Collection, how can I make this happen?

The submissions window for the Leftfield Collection will open in December. Sign up here and you'll be notified once submissions are open.

Do I need a press pass in order to film, conduct interviews or take photos at the event?

No! Everybody is welcome to take pictures etc. Please bear in mind that some exhibitors may ask you not to film or photograph certain games and we ask that you respect their wishes.

Do you have an EGX Rezzed logo pack?

We do! You can download it here.

Can I cosplay at the event?

We love welcoming cosplayers to EGX Rezzed! Please use common sense when bringing weapons and props; no knives, replica guns or anything capable of firing a projectile. Security will check weapons and props as you enter the venue and may confiscate any items thought capable of injuring attendees for the duration of your visit.

What did this year's show look like?

Still Have a Question?

Please send a message via our contact page and we'll be happy to answer your query.